'Talking to Verizon since yesterday': Dollar Tree shopper buys new phone charger. Then her number suddenly changes

A recent video on TikTok has left many viewers scratching their heads, with a user claiming that a phone charger from Dollar Tree changed her cell phone number.

While most phone cables look similar, some of them can be hiding considerable issues. For example, one internet user recently recounted how leaving a phone charger plugged in nearly resulted in her house burning down. Additionally, security experts have demonstrated how seemingly ordinary charging cables can grant hackers full access to personal devices.

The Story Behind the Viral Video

TikTok user Jai Acoff (@jaiacoff4) recently shared a video with over 150,000 views in which she explained that after purchasing a phone charger from Dollar Tree, her cell phone number suddenly changed. She claimed to have used the charger and then discovered that her number had been altered.

"The charger from Dollar Tree done changed my [expletive] number," Acoff stated in the video. In response, she contacted her sister, who informed her that the number change was a legitimate issue requiring assistance from her phone company.

Expert Analysis and Potential Explanations

"Can a bad charger change your phone number?" While it seems unlikely, experts warn that some third-party chargers or cables may contain malicious components that can compromise personal devices. Security experts have demonstrated how ordinary charging cables can grant hackers full access to personal devices.

However, there are many other ways hackers can access one's device without requiring a physical connection like a cable. For example, the TikToker may have fallen victim to a SIM swapping scam or an unauthorized port out. These types of scams require tricking the carrier into reassigning your number or fraudulently transferring your phone number to another carrier.

Solutions and Precautions

One can prevent these issues from happening by being cautious about what chargers they use, regularly monitoring their account, and using enhanced security measures like SIM PINs. By taking these precautions, individuals can reduce the risk of falling victim to such scams.

"So somebody bought the charger from Dollar Tree... Then took him back to the store so you can buy it," suggested one user in response to Acoff's video. This theory highlights the potential for counterfeit or hacked chargers to be sold at retail stores like Dollar Tree.

Reaching Out and Verifying Information

Dollar Tree was contacted via email, while Acoff was reached out to via Instagram and TikTok DMs. However, no official statement has been issued regarding the incident or any potential connection between the charger and the phone number change.

Conclusion

The viral video has left many viewers wondering how a phone charger can change someone's cell phone number. While it seems unlikely, experts warn that some third-party chargers may contain malicious components that can compromise personal devices. By taking precautions like using enhanced security measures and being cautious about what chargers they use, individuals can reduce the risk of falling victim to such scams.