Victoria's Secret Website Offline Following Cyberattack
Victoria's Secret, a leading American lingerie, clothing, and beauty retailer, has taken its website offline following a cyberattack that has left experts warning of rising threats against major retailers. The move comes as the company seeks to address a security incident and protect its customers' sensitive information.
The website now displays a message for valued customers, assuring them that the company is working around the clock to fully restore operations and thanking them for their patience during this process. Meanwhile, Victoria's Secret and PINK stores remain open, ready to serve customers as usual.
Impact of Cyberattack
The cyberattack has had a significant impact on Victoria's Secret, with customer care operations and some distribution center operations also affected. According to a note seen by Bloomberg, the attack has disrupted the company's ability to operate effectively.
"Recovery is going to take awhile," said Hillary Super, the lingerie retailer's CEO, in a note to employees seen by Bloomberg News. This statement highlights the severity of the situation and the time it will take for Victoria's Secret to fully recover from the cyberattack.
Cybersecurity Experts Weigh In
Victoria's Secret faced a cyberattack on Wednesday, which led to an email shutdown for some staff members. The company has since shut down its website and sought external experts' help in responding to the incident.
After the security breach, Victoria's Secret shares dropped 6.9%. This significant decline highlights the potential risks associated with data breaches and cyberattacks on major retailers.
Rising Threats Against Retailers
In recent weeks, several major brands have reported data breaches, with hackers stealing customer information. These incidents follow a wave of cyberattacks on UK retailers, including Co-op, Marks & Spencer, and Harrods. Marks & Spencer now faces a potential £300M loss.
The DragonForce ransomware group claimed responsibility for the attack, using tactics tied to the Scattered Spider gang, which is also hitting U.S. retailers, according to Google.
Conclusion
Victoria's Secret's website shutdown serves as a reminder of the ongoing risks faced by major retailers in the digital age. As the threat landscape continues to evolve, it is essential for companies like Victoria's Secret to prioritize cybersecurity and take proactive measures to protect their customers' sensitive information.