# Thousands of Customers' Names, Addresses, Birthdays and Other Info Leaked in Cyber Attack on Retail Giant: Report

A recent cyber attack on British retail giant Marks & Spencer has left thousands of customers vulnerable to identity theft and phishing scams.

The hack, which was acknowledged by the company to the London Stock Exchange, has resulted in the leak of sensitive personal information from its customers. According to reports, the breach exposed contact details, dates of birth, and online order histories. However, it's worth noting that the data does not include useable card or payment details, nor do account passwords fall under the breach.

Marks & Spencer has estimated that at least thousands of customers have been affected by the hack, with a total of 9.4 million online customers as of March 30th, 2024. The incident appears to be connected with a broader operation by a hacking group known as "DragonForce," which has also claimed responsibility for a breach of the Co-op Food grocery chain in the UK.

The hackers from the DragonForce group have reportedly reached out to the BBC and provided proof that they had breached Co-op's IT networks, stealing huge amounts of customer and employee data. The group showed screenshots from a Microsoft Teams chat where they told Co-op's head of cyber security that the company was being extorted.

Markets & Spencer has warned its customers to be cautious of receiving emails, calls, or texts claiming to be from M&S when they are not. As a result, customers are advised to verify any communication with the company before responding or taking action.

Both incidents, including the Marks & Spencer breach and the Co-op Food breach, are still under investigation, and responses are ongoing. It's essential for customers to take proactive measures to protect their personal data and be vigilant of potential phishing scams.

Stay safe online with our guide to avoiding cyber attacks and identity theft: [link to guide]

# What You Can Do to Protect Yourself

* Monitor your bank statements and credit reports regularly * Set up two-factor authentication for all online accounts * Use strong, unique passwords and consider a password manager * Be cautious of suspicious emails or texts claiming to be from a company you know * Keep your operating system, browser, and antivirus software up to date

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