Cyberattack-hit M&S Says Food Availability Improving Every Day

Last week, British retailer Marks & Spencer (M&S) provided an update on the status of its food availability after a cyberattack hit its systems. The company's latest news brings relief to customers who had been struggling to find certain products in stores.

Marks & Spencer first disclosed what it called a "cyber incident" on April 22, which led to disruptions in its clothing, home, and food departments. As the systems were taken offline, product availability was significantly impacted across both online and physical stores. The company's decision to suspend online clothing orders since April 25 has also caused inconvenience for many customers.

However, the retailer reported that food volumes flowing from its distribution centers to its stores are now back to normal levels. In chilled areas of its stores, customers can buy what they need, while in grocery departments, stock is arriving in a more normal delivery pattern, allowing stores to catch up on earlier disruptions.

"Availability is therefore looking better every day," the company stated. M&S did confirm that some personal customer information was taken during the hack, but no further details were provided about what this might mean for customers.

The company's commitment to restoring normalcy and providing its customers with reliable access to products has been a priority since the cyberattack hit. With the recent news of improving food availability, M&S seems to be moving in the right direction.