Crypto Exchange Coinbase Hit With $400 Million Cyber Attack Involving Employee Bribery

Coinbase, the largest US-based crypto exchange by trading volume, has been hit with a devastating cyber attack that involved bribing multiple employees to share sensitive information about customer accounts and internal company documentation. In a shocking move, the exchange disclosed the incident in a cybersecurity incident report to the U.S. Securities and Exchange Commission (SEC), revealing that it will pay between $180 million and $400 million in remediation costs and voluntary customer reimbursements.

According to Coinbase's report, the cyber attack began when the company received an email on May 11 demanding a $20 million Bitcoin payoff to prevent hackers from releasing the illegally obtained information. The exchange quickly sprang into action, firing the employees involved and refusing to pay the hackers' ransom demands.

A Glimpse into the Hackers' Tactics

The cybersecurity incident report provides a glimpse into the tactics employed by the hackers. It appears that the attackers successfully bribed multiple overseas support agents who shared confidential information about customer accounts and internal Coinbase documentation. This data would have been highly valuable to the hackers, potentially allowing them to access sensitive customer information and disrupt the exchange's operations.

Coinbase's Response and Commitment to Customers

CEO Brian Armstrong has promised that Coinbase will pay back affected customers, increase its cyberattack defenses, and relocate certain overseas customer support operations. In a video posted on X, Armstrong acknowledged the incident and assured customers that the company is committed to making things right.

"We're Deeply Sorry for What Happened"

"We're deeply sorry for what happened," Armstrong said in the video. "Our employees are our greatest asset, and we failed them. We're going to do everything we can to prevent this from happening again." The exchange's commitment to improving its cybersecurity defenses and supporting affected customers is a positive step towards rebuilding trust with its users.

Market Reaction

The news of the cyber attack has sent Coinbase's stock price plummeting by over 4% since the announcement. Investors are likely taking a cautious approach, given the severity of the incident and the potential risks to customer data.

Important Disclaimer

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