Affected by the 23andMe Hack? How to Submit a Claim and (Maybe) Get $10K
Another day, another opportunity to claim a settlement amount. As part of its bankruptcy proceedings, 23andMe is sending out notices about potential claims its customers can submit related to a 2023 breach of the DNA test kit company. If you're one of the affected individuals, it's essential to understand what this means for you and how to file a claim.
The email, which comes from restructuring firm Kroll, provides additional information to help determine if you have a claim and filing proofs of claim. The notice is intended for all current and former customers of 23andMe, making it a wide-reaching effort to compensate those who may have been impacted by the breach.
The breach in question began with hackers accessing 14,000 individual 23andMe accounts via "credential stuffing," where they obtained email addresses and passwords from another website's breach and attempted to use them on other sites. This gave hackers access to millions of other accounts via 23andMe's DNA Relatives tool, including full names, percentage of DNA shared, ancestry reports, matching DNA segments, self-reported city/ZIP code, and birth year.
Eligibility for a settlement payout is based on having experienced a hardship related to the hack, such as ID theft or an influx of scammers. The claim form asks you to estimate economic and non-economic damages, including emotional distress and mental suffering. While it's unclear how much you'll be able to recover, the potential payout of up to $10,000 is a significant incentive for those who feel they've been affected.
In September, 23andMe agreed to settle a class-action lawsuit related to the breach for $30 million, with possible payouts of up to $10,000. However, this case is currently on hold due to the bankruptcy proceeding, and 23andMe has not yet made a decision about what to do.
Despite the uncertainty surrounding the payout amounts, it's essential to file a claim if you have proof of any sort of hardship related to the hack. The deadline for submitting your claim is July 14, 2025, and failing to do so may result in waiving your participation in any distributions.
How Do I Submit a Claim?
There are two ways to submit your claim: hard copy or electronic submission through a claim filing portal. If you prefer to mail your proof of claim form and supporting documents, the address for this can be found in the image below:
Alternatively, you can complete the same process electronically through the claim filing portal. For more information about online submission or mailing addresses, please visit the website at [insert website URL].
Frequently Asked Questions
If you have questions or concerns about submitting your claim, you can contact 23andMeInfo@ra.kroll.com or call (888) 367-7556 (Toll-Free in US/Canada) or +1 (646) 891-5055 (International). Law firms can also submit consolidated claims of over 25 affected individuals.
Remember to act quickly, as the deadline for submitting your claim is July 14, 2025. Don't miss this opportunity to potentially receive a payout of up to $10,000 related to the 23andMe breach.