Rage Against the Computer: How Much Security Is Necessary?

In our digital interactions, securitisation can be a source of frustration. While it's essential to acknowledge the importance of security in protecting us from existential threats, such as cyberattacks on healthcare systems and essential infrastructure, we must also recognize when security measures are becoming a hindrance rather than a help.

When dealing with digital devices, most people experience frustration due to repetitive security checks. According to a recent study, users spend anywhere between 6 and 12 minutes per hour being blocked from finishing a task and feeling frustrated. This emotional response can be intense, and it's not just limited to beginners or experts; even competence doesn't seem to predict this feeling of goal-thwarting frustration.

The study also revealed that around 85 percent of people reported experiencing the same frustrating episode before, and about the same number said they would undoubtedly happen again. This highlights the need to reevaluate our approach to security measures and consider whether they're truly necessary or just a source of unnecessary frustration.

From Security to Securitisation

Thirty years ago, data suggested that factors other than computer anxiety explained young people's computer-related frustration. However, today it's not so much about lack of access as it is about the devices and their operating characteristics themselves. Cybersecurity procedures have been found to produce a host of negative emotions and behaviors, especially if they're perceived as hard work or hindrances that are out of control.

This brings us to the concept of securitisation, which was introduced around 40 years ago. Securitisation refers to responses to perceived threats that may not be real in the sense that there's an actual person with a rifle standing there. Instead, these threats are suggested by an elite group, such as governments or powerful companies, and people come to believe they exist.

What we're seeing today is much of what passes for protection in our digital lives coming under the umbrella of securitisation concerns. This includes unnecessary password requirements, endless incumbering of security measures that generate frustration, and ultimately undermine security. It's time to take a step back and reevaluate how we approach security with a critical eye.

A More Balanced Approach

While it's essential to be careful about sharing personal details and protect ourselves from real threats, we must also consider the impact of securitisation on our daily lives. A little psychology can go a long way in understanding how to use security measures effectively without becoming frustrated.

A more balanced approach would involve taking precautions, such as using passwords, but not relying solely on endless incumbering of securitisation protections that generate frustration. By being mindful of our actions and taking steps to educate ourselves on cybersecurity, we can create a safer digital environment that works for everyone.

Conclusion

Rage against the computer? Perhaps it's time to rethink our approach to security measures and consider whether they're truly necessary or just a source of unnecessary frustration. By understanding securitisation and its impact on our daily lives, we can create a more balanced approach to cybersecurity that protects us without hindering us.