**Volvo Group North America Customer Data Exposed in Conduent Hack**

A significant data breach has affected nearly 17,000 customers and staff of Volvo Group North America, after IT systems at American business services giant Conduent were compromised. The breach is believed to have occurred between October 21, 2024, and January 13, 2025.

Conduent, a leading provider of digital platforms and services for governments and enterprises, disclosed the security incident in April 2025. The company revealed that threat actors stole sensitive information from its systems, including full names, Social Security Numbers (SSNs), dates of birth, health insurance policy details, ID numbers, and medical information.

According to Conduent, the breach may have affected a staggering 10.5 million people in Oregon and another 15.5 million in Texas. The company is now sending notifications on behalf of its customers to impacted parties, offering Volvo Group North America clients and staff free membership to identity monitoring services for at least a year.

The breached data included sensitive personal details, which could be used by cybercriminals for malicious purposes. To mitigate the risk of identity theft, Conduent is advising notification recipients to consider placing fraud alerts or a security freeze on their credit reports.

Conduent has agreed to send notification letters, on behalf of its clients, to individuals whose personal information may have been affected by this incident. The company has set up a dedicated call center to address consumer inquiries and provide support to those impacted by the breach.

A spokesperson for Conduent stated, "We disclosed the cybersecurity incident in April 2025 and confirmed that we 'have agreed to send notification letters, on behalf of our clients, to individuals whose personal information may have been affected by this incident.' We expect to send out all consumer notifications by April 15. In addition, a dedicated call center has been set up to address consumer inquiries."

Interestingly, this is not the first data breach suffered by Volvo Group North America in recent times. In August 2025, a new breach was caused by a third-party supplier, Miljödata, exposing staff data such as full names and Social Security Numbers of approximately 1.5 million people, including Volvo Group employees in Sweden and the U.S.

Volvo Cars suffered a security breach in 2021, where hackers stole research and development (R&D) data from its servers. The attack was claimed by the 'Snatch' data extortion group, which leaked the stolen files on their extortion portal.

**Update [February 11th]**: Article updated with a statement from Conduent received shortly after publishing time.

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