Having Problems with Spotify? You're Not Alone

Spotify is one of the most popular and widely used music streaming apps in the world, but like any other app, it's not immune to issues and bugs.

In recent hours, users on social media platforms such as X (formerly known as Twitter) have been complaining about Spotify failing to load. Real-time problem and outage monitoring platform Downdetector has also confirmed the issue, with over 50,000 people reporting problems with the music streaming service at the time of writing.

Spotify has acknowledged the issue on its X account, stating that it's currently investigating what might be causing the outage. The company has specified which issues users are facing right now and which clients are impacted.

The Problem: Load Issues and Playback Problems

According to Spotify, the issue may cause problems with loading music on both desktop and mobile devices. Even if you manage to get it up and running, you might also experience playback issues.

Users started complaining about the Spotify issues around 8:45 AM ET, and it's been a few hours since users have been facing the outage, which is still ongoing. While this is taking a long time, Spotify urged users not to believe reports that claim the outage might be due to a security hack.

When Can You Expect a Fix?

Spotify has reiterated that it's working to resolve the issue "as soon as possible." However, Downdetector outage reports have already started to wane, down to 18,000 after 48,000 reports were made the previous hour.

A Pattern Emerges

This is not the first time Spotify has experienced an outage in recent months. Just last month, a similar situation hit pause on the tunes, with Spotify taking roughly six hours to give the all clear after first acknowledging the issue on X.

However, as of 11:00 a.m. ET, Downdetector reports have almost completely regressed, suggesting that users around the globe are able to access the service again.

A Word of Caution

If you're still having problems, Spotify suggests contacting its customer care team for assistance.

Update: Spotify is Back Up and Running

Spotify announced on Twitter/X that this outage has been resolved. Downdetector reports have regressed almost completely to the baseline, suggesting users around the globe are able to access the service again.

We'll continue to monitor the situation and provide updates if there are any further issues.

Alternatives to Try

If you're experiencing problems with Spotify, you might want to consider trying a different music player. Here are 12 of the best music players on Android in 2025: