# Spotify Down Update: Thousands Report Outage as Music Not Loading on the Streaming Platform

The popular music streaming service Spotify has been hit with a massive outage, leaving thousands of users unable to play their favorite tracks. According to Downdetector, more than 21,000 customers logged complaints since 1 pm on Wednesday, with over 48,000 listeners reporting issues in the US.

[Image: A screenshot of Downdetector showing the number of reported outages]

The outage appears to have started at around 10 am ET and has continued for several hours. Despite Spotify's assurance that the issue was being investigated, many users are still experiencing problems accessing the app. In fact, over 1,000 users are still having issues as of 2 pm, according to Downdetector.

[Image: A screenshot of Downdetector showing the number of remaining reported outages]

The outage has caused widespread frustration among Spotify users, with many taking to social media to express their discontent. Some have even called for a month's free premium subscription in exchange for the trouble.

[Image: A screenshot of X showing comments from Spotify users]

"It's going to take more than just an apology to fix this issue," one user wrote. "I'm requesting financial compensation for the lost streaming time."

Others have threatened to switch to alternative music streaming services, including Apple Music and YouTube Premium. However, it appears that many users are still loyal to Spotify and are urging the company to resolve the issue quickly.

[Image: A screenshot of X showing comments from angry Spotify users]

"Spotify's down, I may as well just end it here," one user wrote. "Why is my Spotify down? I cannot function without audio in the background of any activity I do."

The outage has also caused problems for fans of other streaming services, including BBC iPlayer viewers who reported issues accessing shows.

[Image: A screenshot of X showing comments from frustrated BBC iPlayer users]

The cause of the outage remains unclear, but Spotify has assured users that it is not a security hack. The company released a statement earlier today saying that the problems were "all clear" and that the app was back up and running.

[Image: A screenshot of Spotify's statement on X]

However, some users are still skeptical, with one person speculating that the outage could be caused by a larger infrastructure issue.

"Hard to believe this 'outage' isn’t caused by some kind of hack on larger infrastructure," they wrote.

Despite the uncertainty surrounding the cause of the outage, it's clear that Spotify users are eager for a resolution. As one user put it, "Don't make me do it. This is your final warning."

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Stay tuned for further updates on this developing story.